FAQ

FAQ

Frequently asked Questions.

  • Can I make my room reservation directly?

    Yes, you can reserve your room via our homepage.

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  • Are there any advantages to booking directly?

    Yes, booking directly has several advantages.

  • Do I need a credit card to make a reservation?

    If you book directly with us, you do not need a credit card.

  • Arrival Departure

    Check-in is possible from 3:00 p.m.

  • 24/h-Check-In-Terminal

    Our check-in terminal is available for your individual arrival after the regular check-in.

  • When and how do I pay for my reserved room?

    Payment is made upon check-in.

  • cancellation

    If you book your room directly via our homepage, you can cancel it as follows:

  • the park

    Hotel parking spaces (EUR 7.50/night) are available from 3:00 p.m. on the day of arrival and until 11:00 a.m. on the day of departure.

  • Bicycle & Motorcycle

    The region offers numerous opportunities to explore it by bike.

  • Breakfast

    Every day we offer you an extensive selection of different baked goods, different types of sausage and ham, different types of cheese, soft and spreadable cheese, a large selection of cereals, as well as honey and other spreads, mostly made in-house.

  • Non-smoker

    All rooms are non-smoking!

  • Pets

    Pets are not allowed in our house.

  • Baggage

    You can leave your luggage at reception by prior arrangement.

  • Wlan

    Wi-Fi is available free of charge throughout the hotel.

  • Tourism contribution

    The city of Fulda will be charging a tourism contribution from April 1, 2024. The basis is Section 2 and Section 13 of the Municipal Taxes Act (KAG) and the statute on the collection of a tourism contribution in the area of the city of Fulda (Tourism Contribution Statute). In principle, all non-local adults who are accommodated in the area of the city of Fulda for a fee are required to pay the contribution. The tourism contribution is two euros per day of stay/overnight stay and per person. The guest must provide proof of an exemption from the tourism contribution. Information on the city of Fulda's tourism contribution is available online at www.tourismus-fulda.de/tourismusbeitrag.

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